1. How many terminals does the Kannur Airport have?+
Kannur Airport has Integrated Terminal Building catering to both domestic and international arrivals and departures.
2. How early should I arrive at the airport before my flight?+
For Domestic Flights, check in counters will be opened 120 minutes prior to departure and passengers are advised to arrive accordingly. Check-in counters of domestic flights close 45 minutes prior to departure time.
For International Flights, please arrive 180 minutes prior to departure for check-in and security screening. Check-in counters of International flights close 60 minutes prior to departure time.
3. Is a parent allowed to accompany a child travelling alone through check-in?+
Parents of unaccompanied minors needs to contact respective airlines for the handover procedure before check in. There is a procedure to be followed for Unaccompanied Minor OR young passenger.
4. Is there any child care facility at Kannur Airport?+
Feeding and baby care rooms are available at Domestic and International Security Hold Areas. For visitors, baby care room is available at visitors gallery at departure gate.
5. Is Wi-Fi facility available at the Kannur airport?+
Yes. The airport is Wi-Fi enabled. A valid Indian mobile number is required to access the internet. One can avail Airport's Wi-Fi services free for first 15 minutes.
6. Does Kannur Airport have a duty-free shop?+
The duty-free shops are available at Kannur International Airport.
7. What are the procedures of availing paid porter service?+
Paid porter counter is available at both the arrivals and departures. Either you can book the service from the counter or to pre-book you may contact the numbers:
+91 8904005000 and +91 8904003000
8. Is there any accommodation facility in and around the airport?+
Day Hotel is available at Kannur International Airport terminal building. There are other accommodation facility available around Mattannur town which is about 3 Kms from the airport.
9. What are the facilities available for special needs?+
Wheel chairs of respective airlines are available at the terminal on request. One may contact Terminal Manager or concerned airlines personnel for getting necessary support.
10. Can pregnant women travel on domestic flights?+
The rule vary widely between airlines, It is advised to contact the Airline concerned while planning the travel.
11. Is there any waiting room facility at the airport?+
12. Does the airport have a money exchange facility?+
Ebix money exchange counters are available at both arrival and departure.
13. Can I carry medicines on board?+
Medicines in limited quantities can be carried. For larger quantities a doctor’s prescription is mandatory. Please get in touch with the airline for more information. Please Note Liquids, Aerosols and Gels of 100 ml quantity only are permissible to be carried on person (in hand baggage) due to Security reasons.
14. Who do I contact if I have lost something at the airport?+
Airport has a separate Lost & Found counter next to Terminal Manager’s office. The concerned person can inform/inquire about the lost item by giving a call to Lost & Found counter on 0490-2482234. Alternatively, one may send an email to lostandfound@kannurairport.aero giving the details.
15. Where can I give feedback of the airport?+
You may give your feedback either by sending an email to feedback@kannurairport.aero or by visiting our website https://www.kannurairport.aero where a separate option is given for receiving feedback.
16. Where can I make an enquiry of the airport?+
You can call on 0490-2481000 for making an enquiry of the airport. Alternatively, you may write to info@kannurairport.aero for an enquiry. Contact to the respective airlines for making an enquiry related to the airlines.Click on the following link to access Airline contact details https://www.kannurairport.aero/airline-contacts
17. Do you have a visitor area at Kannur airport?+
Visitors are permitted to enter the airport on purchase of an Entry Ticket(subject to certain conditions).
18. Is it possible to drop off and pick up someone in front of a terminal?+
Yes, vehicles are permitted for pick up or drop off passengers in front of the terminal, maximum halt shall not exceed 90 seconds. Vehicles left unattended at the curbside will be towed away and towing charges will be collected.
19. Does Kannur Airport have smoking areas?+
20. Does Kannur Airport have any medical facility?+
The Medical facility at Kannur Airport is provided by Parco Hospital. 3 ambulances with the doctors, paramedical staffs at your service round the clock. Clinic and Pharmacy is available at Departure.
21. What is the left luggage facility at Kannur Airport?+
Currently, this facility is not available at Kannur Airport
22. What if my luggage didn’t arrive at the finaldestination?+
You may contact your respective Airlines and provide the details regarding your misplaced baggage. Concerned Airline will do the needful to reconnect your baggage.
23. What is the baggage size and weight allowed to be carried in a flight?+
It is advised that you contact your respective Airline for detailed information on baggage size and weight to be carried in the flight as all Airlines have got different parameters in this regard.
24. How can I check the flight arrival and departure timings?+
You can get the Flight Information from the Flight Information Display system screens (FIDS) available in the Terminal Building and through our website (https://www.kannurairport.aero) or Mobile Application for the latest updates. Flight Information can also be obtained directly by contacting your respective Airline.
25. How do I check routes and get timetable for flights?+
You may contact respective Airline website or your Travel Agent and get the route details and timetable of the flights.
26. What are the details of car parking in Kannur Airport?+
The car parking facility available at the Airport can parkupto700 cars at a time. There is a separate parking lot for Buses as well. Parking charges will be collected as per approved tariff.
27. Can I pre-book a car?+
You can contact to the numbers for booking the service
Tel: +91 7902660111
+91 7902660222
+91 9447069672
28. How do I plan my onward route from the airport?+
You may visit the flight schedules for any onward travelling.
29. What happens if the goods I purchase at the airport are faulty?+
You may lodge your complaint with concerned store.
30. Can I use credit card at the international airport?+
Most of the commercial establishments accept credit card.
